Ar88 Privacy Policy – Protecting Malaysian Users' Information
This Privacy Policy describes how ar88 collects, uses, stores, and protects the personal information of users who access our platform in Malaysia.
Effective date: 1 January 2026. By using the ar88 platform, you agree to this privacy policy.
Types of Information We Collect
When you use the ar88 platform, we collect various categories of information to ensure our services function properly and securely. The information we collect includes:
Personal Account Information
During registration, you are required to provide your full name, email address, phone number, date of birth, and other personal details needed to verify your identity. This information is used to manage your account and fulfil verification requirements.
Device & Browser Information
We automatically collect technical information when you access the ar88 platform, including device type, operating system, browser type, IP address, screen resolution, and access time. This information is used to identify technical issues and improve platform performance.
Payment Information in MYR
For deposits and withdrawals, we collect payment-related information including your bank account holder name and e-wallet number. Sensitive details such as PINs or banking passwords are never stored by ar88. All transactions are conducted in MYR (RM).
Platform Usage Data
We record information about how you interact with the platform, including games played, session duration, betting history, and login frequency. This data is used in aggregate form to improve the user experience and is never shared at an individual level.
Purpose of Data & Cookie Use
How Your Information Is Used
Ar88 uses the information collected for the following purposes:
- Managing account registration, login, and user identity verification;
- Processes deposits, withdrawals and transaction history in MYR;
- Providing effective customer support when you reach out to our team;
- Sending important account notifications such as transaction confirmations and security alerts;
- Detecting and preventing fraud, money laundering, and suspicious activity;
- Complying with legal obligations and regulations applicable in Malaysia.
Cookie Policy
The ar88 platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. We use two types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Remain on your device for a set period. They help us remember your language preference and display settings.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect certain platform features.
Data Storage, Security & Sharing
Data Storage Security
All ar88 user data is stored on encrypted, protected servers. Communication between your device and our servers uses SSL protocol to ensure data in transit cannot be intercepted by third parties. Account passwords are stored in hashed form and cannot be decrypted.
Ar88 restricts access to users' personal information to staff who require it to carry out specific duties, and all staff are bound by strict confidentiality obligations.
Third-Party Sharing
Ar88 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Authorised payment processors to facilitate financial transactions in MYR;
- Technical service providers who support platform operations under confidentiality agreements;
- Law enforcement authorities when required under applicable Malaysian law.
In all cases of sharing, we ensure that recipients adhere to data protection standards equivalent to those in this policy.
User Rights & How to Contact Us
As an ar88 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time by emailing our support team.
If your information is inaccurate or outdated, you have the right to request a correction via the account settings page or by contacting ar88 customer support.
You may request deletion of your account and associated information, subject to legal obligations that require us to retain certain data for a specified period.
You may object to the use of your information for specific purposes by notifying us, and we will consider your request in accordance with applicable law.
Changes to This Privacy Policy
Ar88 reserves the right to update this privacy policy from time to time. Users will be notified of any material changes via email or an in-platform notification. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Our Privacy Team
For any enquiries, complaints or requests relating to your data privacy, please contact us at [email protected]. You may also refer to the ar88 FAQ for more information on account management and data protection.
Your Privacy Protected, Your Experience Prioritised
Ar88 puts the safety and privacy of every Malaysian user first. Register now and enjoy a secure, transparent platform you can trust.